Terms and Conditions

1. Introduction Welcome to EWE Service. By accessing or using our website and services, you agree to abide by these terms and conditions. Please read them carefully before using our site.

 

2. Services Provided EWE Service is a platform which offers a variety of services including but not limited to cleaning, furniture assembly, handyman, personal assistance, meal preparation, and personal courier. We strive to deliver high-quality services in a timely manner and to ensure customer satisfaction.

 

3. Booking and Payments 3.1 Booking Process: Clients can book our services via our website. All bookings are subject to availability. 3.2 Payment Methods: We accept Visa, Mastercard, Apple Pay, and Google Pay. Full payment is required at the time of booking on our website.

 

4. Cancellations and Rescheduling 4.1 Cancellation Policy: Clients may cancel or reschedule their bookings at least 24 hours in advance without incurring any fees. 4.2 Late Cancellations: For cancellations made less than 24 hours in advance, a cancellation fee may apply.

 

5. Customer Responsibilities 5.1 Preparation for the service: Clients are responsible for securing valuables and informing our staff of any specific areas requiring special attention. 5.2 Access to Property: Clients must ensure our team has proper access to the property on the scheduled date.

 

6. Liability and Damages 6.1 Damage Policy: We take utmost care during the service process. If any accidental damage occurs, please report it within 24 hours, and we will address the matter accordingly. 6.2 Limitation of Liability: EWE Service is not liable for pre-existing damages or issues beyond our control, including but not limited to furniture instability, structural issues, or hazardous materials.

 

7. Changes to Terms EWE Service reserves the right to modify these terms and conditions at any time. Clients are encouraged to review the terms periodically.

 

8. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of Canadian courts.